FAQ

All your questions about bajiok answered in one place

This page brings together detailed and reliable answers to the questions bajiok users ask every day about cricket betting, VIP cashback, account management, withdrawals, and playing on mobile. Browse the sections below to find your question, or go directly to bajiok casino and get help from the support team.

20+ Questions and Answers Fully in English 24/7 Support For Ages 21 and Above
Section 1

Cricket and Sports Betting

Answers to the most frequently asked questions about placing bets on BPL, IPL, and international cricket matches, understanding markets, and how results are settled.

Go to the bajiok cricket betting page and browse the list of upcoming BPL or IPL matches. Click on your preferred match to open various markets including match winner, top batsman, and total runs. Add your chosen bet to the bet slip, enter your stake, and confirm. Make sure your account has enough balance before placing a bet.

The most played markets on bajiok are match winner, toss winner, highest-scoring team, first innings score (over/under), number of sixes, and man of the match. These markets are most active in T20 format. The odds and rules for each market are shown next to the bet slip.

Yes. On bajiok, if a match is declared a "no result" due to rain or any other reason, all related bets are generally voided and the full stake amount is returned to your account. However, in an accumulator bet, if one leg is voided, that leg is removed and the bet is settled with the remaining odds. Full details are available on the terms and conditions page.

Yes. bajiok offers in-play or live betting, where you can place bets even after a match has started. Odds update after each over, making it easier to decide based on the score and momentum. Odds in live markets change quickly, so review them carefully before confirming your bet.

In an accumulator, the odds of each selection are multiplied together to get the combined odds. For example: if three selections have decimal odds of 1.40, 1.50, and 1.60, the combined odds are 1.40 × 1.50 × 1.60 = 3.36 (approximately). On a ৳100 stake, the return would be ৳336 — but all three selections must win; if any one loses, the entire ৳100 is lost. This offers the chance of a high return, but the risk is also higher.
Section 2

VIP Benefits

Find out more about the cashback, tiers, and special benefits of the bajiok VIP programme.

Weekly cashback is calculated on your net loss for that week — that is, total losses minus total winnings. Example: if a bajiok VIP Gold member's net loss in a week is ৳20,000, the cashback = ৳20,000 × 0.8% = ৳160. This is the maximum cashback payable at the Gold tier.

In addition to cashback, higher VIP tiers offer personalised support, faster withdrawal processing, early access to special promotions, and a birthday reward (up to ৳2,000). The level of benefits differs at each tier, and the overall experience improves as you move up.

bajiok has four VIP tiers in total: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.8%; Platinum — up to 1.0%. Cashback is paid at the set rate on the net loss for that week. The range of benefits differs at each tier.

bajiok VIP tier upgrades depend on your overall activity — tiers are assessed automatically based on deposit amount, deposit frequency, and gameplay. Playing regularly and keeping your account active makes it possible to reach higher tiers. Contact live chat support for specific details.
Section 3

Member Account

Answers to common questions about registration, login, updating details, and the one-account policy.

Go to the bajiok Login page and sign up on the registration form by entering your name, mobile number, email, and password. Membership is only for those aged 21 and above. Register with accurate information, as identity verification is required when withdrawing.

No. Under bajiok's rules, only one account per person is allowed. If multiple accounts belonging to the same person are found, all accounts may be closed and bonuses may be cancelled. See the terms and conditions for full details.

Some personal details can be updated directly from profile settings. Changing sensitive information such as your mobile number or name may require identity verification. In that case, contact 24/7 live chat and have the necessary documents ready.

Yes, you can log in to your bajiok account from any device. When logging in from a new device for the first time, an OTP or verification step may appear for security. If the device is not your own, make sure to log out after your session and never share your password. See the responsible gaming page for account security guidelines.

Click the "Forgot your password?" link on the login page. A verification code will be sent to your registered mobile number or email. After confirming your identity with the code, set a new password. If you have trouble completing the process, help is available in Bengali via live chat.
Section 4

How to Withdraw

Answers to all questions about withdrawal times, minimum amounts, and withdrawing at night or on weekends.

Withdrawal requests to bKash, Nagad, or Rocket on bajiok are generally processed within 15 minutes to 2 hours. If your account is fully verified and all details are correct, the money reaches your mobile wallet within this time. If verification is still pending, it may take a bit longer.

Yes. Withdrawal service on bajiok is available seven days a week, 24 hours a day. Requests made on Friday-Saturday or at night are also generally processed within 15 minutes to 2 hours. The support team is active 24/7 as well, so immediate help is available for any issue.

The minimum withdrawal amount at bajiok is ৳1,000. Withdrawal requests below this amount are not accepted. Available withdrawal methods include bKash, Nagad, Rocket, Upay, and bank transfer (major banks including Dutch-Bangla Bank and BRAC Bank).

Yes. For security and fraud prevention, bajiok only processes withdrawals to a mobile wallet or bank account registered in the name of the account holder. Withdrawal requests to a number in someone else's name will be declined and verification may be required.

It is normal for a withdrawal request to show as "pending" after submission — this is part of the verification process. It is usually completed within 15 minutes to 2 hours. If it takes longer, contact live chat with your request ID to follow up. A pending withdrawal may also be held if bonus wagering requirements have not been met.
Section 5

Play bajiok on Mobile

Questions about the Android and iOS apps, mobile browser, connection issues, and home screen shortcuts.

Both Android (APK) and iOS versions of the bajiok app are available through official channels. Full details about the app can be found on the bajiok App and bajiok APK pages. Downloading the app from third-party sources is risky — always use the official source.

Yes. The bajiok website is fully optimised for mobile browsers. Slots, live casino, fishing games, and sports betting all work on Chrome, Safari, or any other modern browser on Android or iOS. A complete experience is possible without installing the app.

If the connection drops, the result of the round in progress is saved on the server. When you reconnect and return to the game, the correct result for that round will be shown. In slot games, the result of each spin is determined on the server, so no spin result is lost due to a connection issue. However, in a live casino table game, you may need to place your bet again.

On Android, open bajiok in Chrome, tap the menu (three dots), and select "Add to Home screen". On iOS, tap the share icon in Safari and select "Add to Home Screen". This gives quick access like an app and opens the site without a browser bar.
Need Help?

If you didn't find an answer, let us know directly

If you didn't find the answer to your question on this FAQ page, don't worry. bajiok's support team is available seven days a week, twenty-four hours a day, in both Bengali and English. Whatever the issue — deposit, withdrawal, bonus, account, or technical — contact us through any of the channels below.

Live Chat Support

Click the chat button at the bottom right of the site. Instant replies in Bengali. Available 24/7.

Email Support

For detailed issues, send an email to: [email protected] — write in Bengali and you'll get a quick response.