bajiok's Privacy Policy
Your personal information is the most sensitive asset we hold. This policy gives a full account of what information bajiok collects, why it is stored, and under what circumstances it is used.
Introduction and Scope
This privacy policy has been established by the organization operating the bajiok casino platform and applies to all users. It is in effect whenever you use the bajiokcasino.cam website, register an account, make a deposit, play games, or use support services.
The purpose of this policy is to clearly inform you about what types of information we collect, how it is used, and what steps we take to keep your data secure. bajiok believes that data protection is not a formality but the foundation of building trust with users.
This policy applies only to bajiok's own platform. Third-party payment providers and game studios have their own separate privacy policies, and those respective organizations are responsible for them.
What Information We Collect
bajiok collects two types of information from its users — information provided directly, and information collected automatically.
2.1 Information Provided Directly
Information you provide during registration, identity verification, or transactions:
- Full name and date of birth
- Email address and mobile number
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- National ID or passport number (for identity verification)
- Bank account details (for bank transfers)
2.2 Information Collected Automatically
Information collected automatically while you use the platform:
- IP address and device identifier information
- Browser type, operating system, and device type
- Login time, session length, and page visit history
- Game play history, bets, and result data
- Deposit and withdrawal transaction details
2.3 Cookies and Similar Technologies
Our website uses cookies, which are small data files stored in your browser. A detailed description of how cookies work is provided in the next section.
Purpose of Data Use
bajiok does not collect information without a purpose. Each piece of information is used for a specific function, as described below:
3.1 Account Management
We use identity-related information to create, verify, and secure your account. Age verification is essential to prevent persons under 21 from opening an account.
3.2 Payment Processing
Financial information is used to complete deposit and withdrawal transactions. The relevant details are required to process transactions through bKash, Nagad, Rocket, and Upay, and this information is never used for any additional purpose.
3.3 Customer Support
Our support team can view account and transaction information to resolve your issues through 24/7 live chat and email support. However, support agents cannot see your password or full payment details.
3.4 Fraud Prevention and Security
Automated systems are used to detect unusual transactions, use of multiple accounts, or other suspicious activity. This ensures the overall security of the platform.
3.5 Promotion and Bonus Management
Account information and transaction history are reviewed to determine eligibility for and award welcome bonuses, weekly offers, and other promotions.
3.6 Responsible Gaming Support
Data is used to monitor gaming behavior patterns and identify potentially problematic play. This information helps set limits and provide voluntary break options in line with our Responsible Gaming guidelines.
Data Storage and Security
Keeping your information secure is one of bajiok's primary responsibilities. We use industry-standard security technologies.
4.1 Encryption
All sensitive data stored on servers and transmitted over networks is protected with SSL/TLS encryption. Payment information is stored with AES-256 grade encryption.
4.2 Access Control
Only authorized staff may access user data, and only to the extent needed to carry out specific duties. Every access is logged and regularly audited.
4.3 Data Center Security
User data is stored in secure data centers equipped with physical security measures, fire protection, and continuous monitoring. Regular data backups are maintained.
Sharing Data with Third Parties
bajiok does not sell your personal information to third parties for commercial purposes. However, data may be shared in specific circumstances necessary for operating the service.
5.1 Payment Providers
The necessary information is exchanged with bKash, Nagad, Rocket, Upay, and banks to complete deposit and withdrawal transactions. This information is used solely for the relevant transaction.
5.2 Technology and Service Partners
Limited data may be shared with selected partners for game providers, cybersecurity services, and technology infrastructure management. All partners are bound by strict confidentiality agreements.
5.3 Legal Obligations
Disclosure of information may be legally required under court orders, lawful requests from investigative authorities, or applicable law. In such cases, only the requested information is provided.
5.4 Corporate Changes
In the event of a business merger, acquisition, or other corporate change, user data may be transferred to the new operating organization. Users will be notified in advance in such cases.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser that help improve platform functionality and your experience.
6.1 Essential Cookies
These cookies are required to keep login sessions active, perform security checks, and remember language preferences. They cannot be disabled as the platform needs them to function properly.
6.2 Functionality Cookies
These cookies are used to remember your preferred game categories, display settings, and other personal preferences. Disabling them means you will need to reconfigure settings on every visit.
6.3 Analytics Cookies
Analytics tools are used to measure which parts of the website are used most, loading times, and similar metrics. This information helps improve the platform.
6.4 Cookie Controls
You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some services to not work properly.
User Rights
As a user of the bajiok platform, you retain the following rights over your own information:
7.1 Right to Know
If you want to know what information we hold about you, you can submit a request via live chat or email. Following a verified request, the information will be provided within the specified timeframe.
7.2 Right to Correction
If there is any error in your personal information, you can request a correction. Many details can be corrected directly from your account profile.
7.3 Right to Request Deletion
After closing your account, you may request that certain information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can unsubscribe at any time. However, account security, transaction, and emergency notices cannot be turned off.
Data Retention
bajiok does not store any information indefinitely. Each type of information has a defined retention period.
8.1 Active Account Data
Profile information, transaction history, and gaming records are stored for as long as the account remains active.
8.2 Closed Account Data
Even after an account is closed, transaction records and identity verification information are retained for a specified period for legal and regulatory reasons.
8.3 Inactive Accounts
Data for accounts that have been inactive for a long period is kept under periodic review for security purposes, and the user is notified if necessary.
Policy Changes
bajiok may update this privacy policy as needed to keep pace with changes in technology, services, or law.
For significant changes, a notification will be sent to the registered email address or shown upon logging in to the platform. The effective date of the change will be shown in the "Last Updated" section at the top of the page.
If you continue using the platform after a policy change, you are considered to have accepted the updated policy. If you do not agree with the changes, you have the right to close your account. Answers to common questions about privacy can be found in our FAQ section.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact bajiok. We are available 24/7 to assist in both Bengali and English.
To learn more about us and our services in detail, visit our About Us page.